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The One-to-One Consent Rule Was Struck Down. What Insurance Agents Buying Leads Should Still Do

Prices and facts checked October 13, 2026. We don't accept payment for rankings.

Sales agents wearing headsets at their desks
Photo: BaljkanN4 / Unsplash
On this page
  1. What the vacated rule would have required
  2. What still applies
  3. Why "legal again" isn't the same as "safe"
  4. A lead-vetting checklist for agencies
  5. FAQ

What happened: on January 24, 2025, three days before it was due to take effect, the Eleventh Circuit vacated the FCC's one-to-one consent rule in Insurance Marketing Coalition v. FCC, a case brought by insurance-industry groups (Burr & Forman). The court held the FCC had exceeded its authority by redefining "prior express consent" (Reed Smith).

Why it still matters today: insurance is one of the biggest buyers of shared leads, and many agencies now call and text those leads with AI dialers and AI voice agents. The ruling removed one requirement, but prior express written consent for telemarketing still applies, and AI voices bring their own rules.

Not legal advice. TCPA claims can carry statutory damages per call or text. Have counsel review your lead sources and consent language.

What the vacated rule would have required

The FCC's December 2023 order targeted the "lead generator loophole," where one consent form covered many companies. It would have required:

  1. Consent to one named seller at a time, and
  2. Calls "logically and topically associated" with the website where consent was given.

The court vacated both, holding the TCPA requires "prior express consent," not "'prior express consent' plus" (Burr & Forman). Under the ordinary meaning of consent, a consumer need only "clearly and unmistakably" agree before the call (Kelley Drye).

What still applies

Rule Status
Prior express written consent for telemarketing robocalls and texts (2012 standard) Still required
Consent naming multiple sellers Allowed again, if clear
National Do Not Call Registry, including texts In force
Consent revocation rules (reasonable means, 10 business days) In force since April 11, 2025
"Revoke all" rule Delayed to January 31, 2027
Carrier and texting-platform rules May still require one-to-one consent contractually

Sources: Kelley Drye; Morrison Foerster. Our TCPA opt-out guide covers the revocation rules in detail.

The case was remanded to the FCC with no deadline. The FCC could re-propose a narrower version through new rulemaking, so watch for it (Wiley).

  • Vague consent still fails. If the form says "our marketing partners" and your agency isn't clearly covered, you're relying on a weak record. Naming the companies that may call is the lower-risk approach (Morrison Foerster).
  • Carriers and platforms may block or penalize campaigns that don't meet their own consent standards (Kelley Drye).
  • AI voices are "artificial voice" calls under the TCPA, so consent requirements apply to AI agents calling leads (our AI voice call guide).
  • State mini-TCPA laws in some states add stricter rules.

A lead-vetting checklist for agencies

  1. Get the consent record for every lead: timestamp, IP, page URL, exact disclosure text and the seller list shown.
  2. Confirm your agency is named, or clearly covered, in the disclosure.
  3. Check the form language mentions automated calls, texts and AI or prerecorded voices.
  4. Scrub against the National DNC list and your internal do-not-call list.
  5. Honor opt-outs across every tool (dialer, AI agent, CRM) within 10 business days.
  6. Put indemnities and audit rights in lead vendor contracts.

Choosing an AI phone tool? Compare AI receptionists for agencies.

FAQ

Can I buy shared leads again?

The federal one-to-one requirement is gone. You still need clear prior express written consent covering your agency for telemarketing calls and texts.

Will the FCC bring the rule back?

It may. The case was remanded with no timeline, and any new rule would have to fit the court's reading of "prior express consent."

Do inbound calls from leads need consent?

Consent rules apply to calls and texts you make. A consumer calling you isn't covered the same way, but follow-up texts and calls are.

Sources

Pages we used for this article, checked on or before the update date above.

  1. Burr & Forman · burr.com
  2. Reed Smith · reedsmith.com
  3. Kelley Drye · kelleydrye.com
  4. Morrison Foerster · mofo.com
  5. Wiley · wiley.law

Changelog: Oct 13, 2026: first published.